Posts tagged design management

This goes with a “Thank You” to the publisher of Xenia! Curious to start reading this one and later on her latest book on the unavoidable topic these days … Service Design! ;)

This goes with a “Thank You” to the publisher of Xenia! Curious to start reading this one and later on her latest book on the unavoidable topic these days … Service Design! ;)

Articles on Silent Design

Very good blog post that is referring to and summarizing articles written by Angela Dumas, Peter Gorb and Herb Simon on ‘Silent Design’:

It can be argued that a great deal of design activity goes on in organizations which is not called “design.” It is carried out by individuals who are not called “designers” and who would not consider themselves to be designers.

“Business schools tend to focus on inductive thinking (based on directly observable facts) and deductive thinking (logic and analysis, typically based on past evidence), …”

Design schools emphasize abductive thinking—imagining what could be possible. This new thinking approach helps us challenge assumed constraints and add to ideas, versus discouraging them.” ~ Procter & Gamble CEO A.G. Lafley